Return Policy
At Kischt, we want you to feel confident with every order. Please review our return policy below before making a purchase.
Returns
Please Note
WE DO NOT OFFER FREE RETURNS, except on fleece lined tights covered by the 60-day Fit-or-Free Promise in our refund policy.
Returns of all other items cost a flat $9.95 restocking fee, which is deducted from your refund. We send you a prepaid return label to download and print, and the label is included in the $9.95, so there is nothing else to pay. The fee does not apply to items that arrive damaged, defective or wrong.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a refund.
To be eligible for a refund, please contact us at hello@kischt.com. You’ll also need the receipt or proof of purchase.
To start a refund request, you can contact us at hello@kischt.com.
If your item arrives damaged, defective, incorrect, or does not match the product description, please contact us and we’ll be happy to review the issue.
Damaged, Defective, or Incorrect Items
Please inspect your order when it arrives. If your item is damaged, defective, incorrect, or missing, contact us within 7 days of receiving your order.
To help us resolve the issue quickly, please include:
- Your order number
- Clear photos or videos of the issue
- A brief description of the problem
Once your claim is reviewed and approved, we may offer a replacement, refund, or store credit.
Incorrect Shipping Address
Please make sure your shipping address is complete and correct before placing your order.
Kischt is not responsible for lost, delayed, or incorrectly delivered packages caused by an incorrect or incomplete address provided at checkout.
Refunds
If your refund is approved, it will be issued to your original payment method. Please allow time for your bank, card provider, or payment processor to post the refund to your account.
Contact Us
To start a return or report an issue with your order, please contact us at: