Cancellation Policy

At Kischt, we begin processing orders as quickly as possible to ensure your items are prepared and shipped in a timely manner.

Order Cancellations

If you need to cancel your order, please contact us as soon as possible after placing it.

Cancellation requests must be submitted within 1 hour of purchase. After this window, we may not be able to cancel your order if it has already been processed, prepared, or shipped.

Submitting a cancellation request does not guarantee that the order can be cancelled.

Orders Already Processed or Shipped

Once an order has been processed or shipped, it cannot be cancelled.

If your order has already shipped, please refer to our Shipping, Returns & Replacement Policy for information about damaged, defective, incorrect, or missing items.

Incorrect Order Details

Please review your order carefully before completing checkout, including your shipping address, selected product, size, color, and personalization details.

Kischt is not responsible for delays, failed deliveries, or lost packages caused by incorrect or incomplete information provided at checkout.

Approved Cancellations

If your cancellation request is approved, a refund will be issued to your original payment method.

Please allow time for your bank, card provider, or payment processor to post the refund to your account.

Contact Us

To request a cancellation, please contact our Customer Support Team with your order number as soon as possible.

Email: hello@kischt.com