Shipping Details

At Kischt, we want your order to get to you smoothly, quickly, and with as little stress as possible. Once your order is placed, our team begins preparing it for shipment and will send tracking details as soon as they’re available.

Shipping Time

We offer fast express shipping on eligible orders. Delivery typically takes 5-8 business days once your order has shipped, depending on your location, selected courier, and any carrier-related delays.

Please note that delivery estimates may vary during holidays, high-volume periods, weather disruptions, or other events outside of our control.

Shipping Carriers

Kischt works with trusted delivery partners to help get your order to you safely. Orders may be shipped through major carriers such as DHL, FedEx, UPS, DPD, GLS, or another available courier based on your location.

Damaged, Defective, Lost, or Incorrect Items

Your satisfaction is important to us. If your order arrives damaged, defective, incorrect, or does not match the item description, please contact our Customer Support Team as soon as possible. (hello@kischt.com)

To help us resolve the issue quickly, please provide:

• Your order number

• Clear photos or videos of the issue

• A short description of the problem

Once your claim is reviewed and approved, we may offer a replacement, refund, or store credit, depending on the situation.

Order Tracking

Once your order ships, you’ll receive tracking information so you can follow your package every step of the way.

Tracking updates may take a little time to appear after your order has been dispatched, so please allow the carrier time to scan and update your shipment.

Incorrect Shipping Address

Please make sure your shipping address is complete and correct before placing your order, if orders are placed at the incorrect address, please immediately contact us at hello@kischt.com

Kischt is not responsible for packages that are delayed, lost, or delivered incorrectly due to an incorrect or incomplete address provided at checkout.

Missing Packages

If your tracking shows that your package was delivered but you have not received it, please check around your front door, mailbox, building reception, parcel locker, or with neighbors before contacting us.

If the package still cannot be located, reach out to our Customer Support Team (hello@kischt.com) and we’ll do our best to assist.

Shipping Support

If your package is delayed, missing, or showing as delivered but you haven’t received it, please check your mailbox, front door, parcel locker, building reception, or with neighbors first.

Need help? Contact us anytime at:

hello@kischt.com